Winning Hotel Management Solutions
As the nation's largest independent hotel management company, Interstate has developed a winning strategy of combining the economies of size with dexterity and precision in executing resources, proprietary systems and programs to operate hotels efficiently and profitably. This strategy consistently produces strong results for hotel owners, making Interstate the preferred hotel operator of choice.
Hotel owners gain from the benefit of Interstate's size, but not at the expense of responsiveness and individualized attention. Owners receive economies in purchasing, marketing and operations when chosing Interstate. The company has a commitment to service, and delivers it with a small-company responsiveness, allowing hotels to thrive in any marketplace. In addition, these factors provide the more than 25,000 associates worldwide extensive personal growth opportunities, giving Interstate the edge in attracting and retaining the best talent in the hotel industry.
Interstate's proven systems allow our management teams to produce measurable results in guest satisfaction, revenue performance, cost management and profitability. It is the depth of our management team's experience that allow Interstate to continually improve profit margins through innovation.
Interstate has expertise in a wide cross-section of industry segments, including luxury, full-service, select-service and extended-stay. We are also one of only a handful of hotel management companies with a successful track record in operating condominium hotels, a special market niche.
Full-Service Hotels & Resorts
Full-service branded hotels will prosper through the applied experience of a team dedicated to that category and possessing more experience working with major brands than any other independent management resource in the world.
Crossroads Select-Service
Select-service and extended-stay properties gain advantages and efficiencies through management efforts tailored to the demands of this competitive segment.
International Hotel Operations
Success in the international arena requires knowledge of the local market and the ability to modify practices and resources to suit that market. With increased globalization of the hotel industry, Interstate has seen significant international growth opportunities. Interstate's international operations team has successfully managed every aspect of hotel operations in such disparate locations as Russia, Ireland, Belgium and Mexico.
Condominium Hotels
Interstate Hotels & Resorts' management team has developed a deep understanding of the condo-hotel niche market over the years, operating these complex products since 1998.
In addition to managing the day-to-day hotel operations, Interstate also provides services in the following areas:
- Architectural and design guidance
- Interior design
- FF&E purchasing
- Condominium document oversight (declarations, homeowner association, maintenance agreements and rental agreements)
- Association management and accounting
- Owner services
- SEC training programs and monitoring
- Insurance
- Real estate sales and marketing
- Financing